Shipping policy

Thank you for choosing The Good Energy Laboratory for your energy-related needs. We strive to provide you with excellent products and services, including efficient and reliable shipping. Please take a moment to review our shipping policy to ensure a smooth shopping experience.

 

ALL SALES ARE FINAL.

Order Processing:

  • Orders placed before 2:00 pm Central Time on business days (Monday through Friday) will be processed on the same day.
  • Orders placed after 2:00 pm Central Time or on weekends/holidays will be processed on the next business day.

Shipping Method:

  • We exclusively use UPS for shipping to ensure reliable and timely delivery of your orders.
  • All orders are shipped via UPS, and you will receive a tracking number once your order has been dispatched.

Shipping Times:

  • Our standard shipping option is UPS Ground, which typically takes 2-3 business days for delivery after the order has been processed.
  • Please note that shipping times may vary depending on your location and any unforeseen circumstances such as weather delays.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the destination address.
  • You can view the shipping cost for your order during the checkout process before completing your purchase.

International Shipping:

  • Currently, we only ship within the United States. We do not offer international shipping at this time.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the UPS website.

Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase to avoid any delays or misdeliveries.

Shipping Delays:

  • While we strive to meet our shipping commitments, unforeseen circumstances such as weather, natural disasters, or other events may cause delays. We appreciate your understanding in such situations.

If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at goodenergylabofficial@gmail.com. We are here to assist you and ensure a positive experience with The Good Energy Laboratory.

Thank you for choosing us as your trusted source for Good Energy products!